Privacy Policy
Hope Church Holywell is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our ministry online.
1. Information We Collect
1. We may collect the following types of information:
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Personal details you provide (e.g., name, email address, phone number) through contact forms, sign‑ups, or prayer requests.
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Event registrations and course enrolments.
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Technical information such as IP address, browser type, and cookies to improve website performance and user experience.
2. How We Use Your Information
Your information may be used to:
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Respond to enquiries, prayer requests, or pastoral support.
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Send updates about events, courses, or church activities (if you opt in).
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Improve our website and ministry communications.
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Comply with legal obligations and safeguarding requirements.
3. Sharing Your Information
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We will never sell or misuse your data.
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Information may be shared only with trusted service providers (e.g., website hosting, email systems) who are bound by data protection laws.
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We may disclose information if required by law or to protect the safety of individuals.
4. Data Storage and Security
Personal data is stored securely and only accessible to authorised team members. We take reasonable steps to protect your information from loss, misuse, or unauthorised access.
5. Your Rights
Under UK data protection law, you have the right to:
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Access the personal data we hold about you.
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Request corrections to inaccurate information.
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Ask for your data to be deleted (subject to legal obligations).
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Withdraw consent for communications at any time.
6. Cookies
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer.
7. Information Commissioner’s Office (ICO)
If you have concerns about how your data is handled, you have the right to contact the Information Commissioner’s Office (ICO):
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Website: www.ico.org.uk
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Helpline: 0303 123 1113
8. Contact Us
If you have questions about this Privacy Policy or how your data is used, please contact us through the details provided on the Hope Church Holywell website.
